在新西兰
ABOUT STRAY
Stray is a New Zealand owned adventure travel operator, specialising in ‘off the beaten track’ adventure tour experiences across New Zealand, Australia and Southeast Asia. Our purpose is to ‘share our world, our people, our places, our culture and to be an energy for positive change’. We operate under a strong set of company values which drives our behaviours and our decisions. Through honouring our values Stray is able to achieve greater outcomes for our customers, our partners and our stakeholders.
- We have passion and sizzle: We love adventure travel and we love sharing what we do with the world. We bring a positive and supportive attitude to work every day.
- We walk the walk: We do what we say we will do. We act with integrity and with honesty. Our team-mates and our customers can depend on us.
- We make a difference: Every day, whether big or small we seek to make a difference for the better of our staff, our customers, our communities and our environments.
More Stray information online: (EN) https://www.straytravel.com/
ABOUT THE ROLE
Fixed Term Contract: 6-month Customer Support contract
Period: 17th September 2019 - 17th April 2020
*Possibility to move to a permanent role
Our Chinese Customer Support Representative is the primary liaison and point of contact between our Chinese Touring customers and Stray. They are responsible for all customer communications pre, during and post travel for travellers on Stray’s Chinese Tours.They will assist with travel bookings, including flights and accommodations and collecting all pre-departure information and processing bookings into Stray’s reservations system. The role will work closely with Stray’s Chinese Sales and Marketing team, as well as Stray’s Operations team to ensure tours operate as smoothly as possible.
SKILLS REQUIRED
- Have a passion for travel and a good knowledge of New Zealand’s geography, core destinations and attractions
- Highly proficient in English and Mandarin (both written and verbal)
- Exceptional written and communication skills to effectively communicate with customers using an appropriate tone via phone, WeChat, email and face-to-face
- Be resourceful, highly organised and detail orientated
- Have a personable “happy to help” personality, with a positive can-do attitude
- Must be able to work on weekends
- Must have an appropriate working visa for the duration of the contract
- Graduates are welcome to apply
- Customer service experience preferred
WHAT'S ON OFFER
- Opportunity to work with a friendly and vibrant team
- Have the opportunity to do some adventure travel with Stray around New Zealand
- Enjoy interesting and varied work
- Enjoy helping customers and seeing satisfaction ratings increase
HOW TO APPLY
Send your cover letter and curriculum vitae (CV) to [email protected] in ENGLISH ONLY by 30th August.
评论
顶帖招人哦！
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觉得合适的朋友来投简历哦～
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招募新中文部员工了哦～
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顶一下哦～顶一下哦～
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招募新员工中哦～～
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顶起来，合适的相关专业或经验朋友来哦。
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合适的小伙伴，周末来提交简历参与哦～～！
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顶着找人哦～周末投简历。
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周末好～欢迎参与甄选！
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欢迎投简历参与招聘哦！
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顶一下，周六晚上。
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继续顶起来哦～顶起来哦～
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期待新的小伙伴加入～
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谢谢各位感兴趣的朋友投简历，目前还没有关闭，合适的朋友不妨继续参与哦～
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顶一下，我们已经收到很多优秀的简历，会陆续回复。谢谢。
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顶一下哦～欢迎来了解来投简历！
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下星期开始面试了。抓紧这星期投简历哦～
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下周初选后的朋友就要陆续通知面试了哦。
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又一个下雨的周末～～
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下周我们就要开始陆续面试了哦