如今,英格兰最无用的接待员的GP手术被命名和羞辱。
确切地了解您的新搜索工具的票价,该工具在全国范围内排名所有6,200多个实践。
测量了八种不同的因素,包括其接待员的帮助程度以及是否容易通过电话预约。 所有分数都是由患者自己评判的,成千上万的分数。
Just type in your postcode below to see how your surgery fares against the national average and neighbouring practices.
At Paradise Medical Centre, the Coventry practice which topped our league table of unhelpful receptionists, almost two-thirds of patients described admin staff as being 'not very' or 'not at all' helpful.
以相同分数(64%)排名第二(64%)是伦敦刘易舍姆的一家诊所,该诊所因暴力行为而拒绝患者拒绝其他人治疗。卢顿(Luton)的金道(Kingsway)和布雷明汉姆(Bramingham)手术排名第三(63%)。
使用下面的搜索工具,或向下滚动以查看具有最无效的GP接收者的20个实践列表。
与最有用的GP接待员
“ gp手术人员中的患者中的gp> eSsex eSsex eSsex eSsex sworet sworts sworts sworts”萨福克,IP4 2LA:67%天堂医疗中心,布罗德街,考文垂,西米德兰兹,CV6 5BG:64%特殊分配计划(NEL),漫威诊所,37 Marvels Lane,Lewisham,SE12 9PN:64%Kingsway&Bramingham Surgery,385 Dunford,duunstable Road,lutby of,lutby of luton,Luton,luton,luton,luton,luton,luton,luton,luton, 63%的萨尔特利和费尔班克医学实践,萨尔特利健康中心,萨尔特利路,萨尔特利,伯明翰,B8 1RZ:62%Medicus Sepparus Care BLMK CCG,Carlton House,Carlton House,Carlton House,Carlton House,伦敦恩菲尔德,EN1 3LL:61%Aubrey Road Medical Center,726 -726 -728 Coventry Road,Yidland,Yidling belling belling belling by 61%Gordon Street Surgery, Outwoods House, Belvedere Rd, Burton On Trent, East Staffordshire, DE13 0QL: 60%Woodhall Farm Medical Ctr, Woodhall Farm Medical Ctr, Valleygreen, Shenley Rd, Hemel Hempstead, Hertfordshire, HP2 7RJ: 59%Langstone Way Surgery, 28 Langstone Way, Mill Hill, London, NW7 1GR: 58%Limefield Road医疗诊所,纽伯里广场,纽伯里广场,索尔福德55号,索尔福德,M7 4nx:58%维多利亚路医疗CTR,维多利亚路医疗CTR,维多利亚路医疗CTR,229-233,伯明翰阿斯顿,伯明翰,B6 5HP,B6 5HP:54%Regis Medical Center,Regis Medical Center,Darley Regis,West springer,sidriffect:54医疗实践,伯明翰斯普林菲尔德斯特拉特菲尔德,伯明翰,B11 4DG 739-741:54%Croft Shifa Health Center,FLR2,FLR2,Croft Shifa HC,Belfield Road,Belfield Road,Rochdale,Lancashire,OL16 2UP:53%Finch Road Pare Center,Finch Rd finch rd finch ctr,Finch Rod,finch finch Road,Birmen birselly,Bir byhs,Bir b。手术,布拉德福德(Bradford),布拉德福德(Bradford),BD2 4RA 17号的卧铺H/护理中心:52%霍桑医疗中心,霍桑医疗中心,霍桑医疗中心,刘易舍姆路94号,西米德兰兹郡沃利,西米德兰兹郡,b66 2d:52%:52%Chafford Medical Center,Chafford Med.c.chafford Med.ctr.ctr.ctr。 52%Pennine Drive Practice, 8 Pennine Drive, Hendon, London, NW2 1PA: 52% Advertisement
全国范围内,有17%的患者认为管理员无助。
But instead of being a typical GP surgery, it is dedicated to vulnerable people, such as the homeless, with only 250 patients on its books.
Thirty-six practices scored a perfect 100 per cent – meaning no-one surveyed found their admin staff problematic.
作为同一测验的一部分,还要求患者对他们如何访问GP服务的特定方面进行排名,包括易于通过电话进行。
患者多年来,人们对'glastonbury-quesseque'早上的早晨打电话给他们的医生和bigook 虽然一半说通过电话'很容易',但某些实践的性能要低得多。
是最糟糕的GP电话服务。患者本身就在伦敦哈默史密斯的公园医疗中心,只有4%的人说很容易预订或通过电话获得建议。
同样差的结果在福克斯通,肯特,肯特郡和中央手术的Sandgate Road手术中,在Oadby,Oadby,Leicester,Leicester。 Surgery, Oadby, said: 'Since the survey was carried out, which was well over a year ago, we have replaced our phone lines with a new system that enables patients to hold their place in the queue and receive a callback from the surgery, rather than having to physically wait on the phone line.
'Patients can also go online to book their appointment, which then makes it easier for others to get through on the phone.我们还正在努力进一步改进患者访问,这将显示积极的结果。