australia"
Solstice Energy has announced it will shut down gas supply to 10 regional Victorian towns, leaving more than a thousand households searching for alternative heating and cooking options by the end of next year.
The move will impact over 1,100 customers in affected towns - including Robinvale, Swan Hill, Kerang, Nathalia, Marong, Maldon, Heathcote, Terang, Lakes Entrance and Orbost.
A spokesman told SkyNews.com.au: “We are deeply committed to serving our customers’ needs, and this change will ultimately lower our customers’ energy costs.”
The company pointed to rising costs as a key driver of the shift.
“Over the past few years, there have been constant increases in the cost of supplying these regional CNG networks. We have been absorbing costs wherever possible, but this is no longer viable for our customers, or our business."
Despite the looming deadline, Solstice Energy assured residents that the transition would be supported.
“Our customers can continue to use their existing gas heaters and cooktops, and Solstice Energy will help fund and coordinate the switch to bottled LPG. If customers choose to move to electric appliances, we can assist in some of these costs.”
The company acknowledged the financial strain some residents may face and pledged support.
“We understand the immediate price increases may be difficult to absorb for some customers prior to the change, and we will work closely with any customers experiencing financial difficulties.”
In closing, the spokesperson said the long-term benefits would outweigh the short-term disruption.
“We will work closely with our customers to ensure a smooth change and, ultimately, we believe they will be better off with lower energy bills.”
The gas supply shutdown is expected to be completed by the end of 2026.
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