大众澳洲的领导，Michael Bartsch今年在媒体上说，很多人在柴油门问题上“忽视”了地区和国家法规不同
洋洋洒洒很长一段，大致上意思是说，柴油门问题只是因为美国法规限制才存在的，在别的地方大众是符合规定的，所以你们不要来说我们坏话。
他特别指出，NRMA在媒体上说大众fail了顾客们（主要指大众在澳洲对待柴油门涉及的顾客的方式，和对待美国顾客的方式不一样），这是“忽视”了澳洲法规。
个人认为，大众澳洲这就是在说，只要法规上你告不倒我，我爱怎么整卖给你的车子都可以，你就是不能把我怎么样。也有网友说，大众柴油门在澳洲没犯法，顾客用起来没什么不同，所以没什么的 ———— 我的看法是，欺骗客户就是一种欺骗，做人不以恶小而为之，今天的问题不影响、明天小问题没多大影响、怎么都不需要负责。
何况堂堂一家国际企业收了顾客的钱还干这种事情，更无耻的是还跑到媒体上高喊：
“我没犯法，你不能把我怎么样。”
况且大众澳洲当初在DSG问题上拖延了那么久，劣迹摆在那还要继续用这样的态度说话，令人不齿。
The managing director of Volkswagen Group Australia, Michael Bartsch, said today that key differences in regional laws and regulations, in relation to the ongoing ‘dieselgate‘ scandal, are being ignored.
Speaking today after news of a massive $20 billion settlement with Volkswagen owners and government departments in the United States, Bartsch said: “It is regrettable that interested parties ignore the polar differences between emission regulations in the United States and Australia. This only adds to public confusion”.
Bartsch reiterated his statement issued yesterday in the lead-up to today’s news, emphasising that the outcome of ongoing investigation and litigation in the US is a result of the country’s markedly more aggressive and distinctly different regulations on vehicle emissions.
“Regulations governing nitrogen oxide (NOx) emissions limits for vehicles in the United States are much stricter than those in other parts of the world and the engine variants also differ significantly. European and Australian standards focus on lowering environmentally harmful carbon monoxide emissions and fuel consumption.
“New Volkswagen vehicles on sale in Australia – petrol and diesel – continue easily to meet the prevailing Euro 5 standard for emissions.”
Volkswagen Group Australia maintains its position that the software upgrade being rolled out to vehicles here through a multistage voluntary recall is, in Bartsch’s words, “the best outcome for its customers”.
The company is legally unable to comment on the matter of compensation being sought by some Australian owners in a class action, but Bartsch noted that customers in Europe are not being offered compensation.
“The relevant facts and complex legal issues that have played a role in coming to these agreements in the United States are materially different from those in Europe and Australia,” he said.
“Volkswagen is committed to resolving the diesel matter for all affected customers around the world quickly and efficiently. We recognise the need to regain their trust and we are doing everything possible to achieve this.”
Above: Michael Bartsch succeeded John White as Volkswagen Australia’s managing director last year.
The company’s efforts on that front, so far, have not been good enough for some. Speaking with CarAdvice this week, NRMA media manager Peter Khoury said Volkswagen Group Australia is “failing” its customers.
“We have been hugely critical of the way Volkswagen has handled this violence,” Khoury said. “They’re failing in the manner in which they treat the customer, in the manner in which they have conducted the recall, in the manner in which they’ve compensated – or haven’t compensated – the public.”
“And when you look at the United States example, and you compare it to what has happened here, you start to see how poorly they must consider their customers here in Australia.”
Responding to those comments today, Volkswagen Group Australia communications manager Paul Pottinger said: “It really is disappointing that the NRMA seems not to appreciate the polar differences between the emission regulations of this country and those of the United States.”
Rather than the specific aspects of Australian emissions regulations, which Volkswagen Group vehicles are not in violation of, related class action suits in Australia are focused on a potential impact on resale values, and on Australian Consumer Laws that require a vehicle be free of defects when sold new.
Although the company cannot discuss details of an ongoing legal action, Pottinger told CarAdvice today that the company continues to monitor the market and has not found evidence of any effect on resale values that are not a result of “seasonal fluctuation”.
“We have no information at all that resale has been affected,” he said. “We’re not seeing anything other than seasonal fluctuation.”
http://www.caradvice.com.au/4576 ... l-dieselgate-cases/
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大众的车，开个三年卖掉问题不大。否则还是不要碰的好...
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原则上他没说错——在美国违法，不可能在全世界补偿
在澳洲没违法，怪谁？怪法律制定者呗
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经过鉴定，奸商无疑，可以出证书。
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国力和消费能力也是大集团对待这个国家消费者的一个考量
车子排量越来越小 和中国没有关系 这我是不信的
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那个国内合资车要笑翻了 怎么可能都赔偿 国内那么多车不符合外国标准 为什么 不就是你法律不行嘛
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问题是大众以前dsg都不肯承认，直到舆论压力越来越大
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还是国内的桑塔纳开着放心
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昨天在city碰到一辆崭新的Q5还是Q7打着双闪趴在两车道的主路路口上，估计是抛锚了。。。把后面车路口堵的一塌糊涂。。。车里一个华人面孔在打电话，希望不是儿
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发现这论坛上被黑的最惨的就是大众，JEEP，再仔细一看黑的基本还都没开过，都是我朋友，我同事，我亲戚，隔壁老王等等，再再仔细一看都是开着日系的，合着这些车的毛病都是没开过的人发现的，真是神奇
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论坛上发声的有的是真正车主 只不过有些人选择性看不见
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这个牌子也就华人圈里卖的好
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你知道论坛有几个高尔夫dsg出故障的帖子吗
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澳洲有一个集体诉讼，目的是向大众索赔，大众澳洲目前态度是不赔
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除了鄙视，啥也不想说了。只能说，爱买的人是拦不住的。新途观要上了，一大堆在澳华人等着要买。。
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买不买是顾客的事情，赔不赔是大众的事情。
合法不一定合理。。。
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客观上讲，确实没错，澳洲确实没触犯什么法律。另外，确实排放们的问题也没有涉及到产品安全问题，通过软件升级后，如果排放合格了，那你也没有什么可以说的了。
作为一家企业，尝试避免损失很正常不过，任何车厂到了这种节骨眼上，做法都一样的。
要怪就怪澳洲这方面法律不如美国健全，或者说对于消费者保护力度不如美国，包括柠檬法也一样，在澳洲车有大问题想退掉真的难啊。 我去年就因为买的新车有问题，和dealer斗智斗勇（此处省去1万字。。。。），最后终于full refund了，但真的很难 （因有保密协议，就不透露细节了）。
还有，大众的车，价格真的很难讲。
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每个品牌的车都或多或少有这那问题，就大众和JEEP有？就JEEP来说，关于JEEP质量的贴子里说好的都是真正的车主，反而一堆没开过的，就看了个LEMON CAR都这不好那不好的，奔驰宝马曾经也造假，有问题也没见谁说，说到底就是个心理不平衡罢了
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除了service贵了些拖拉了点，其他没有什么可抱怨的
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不妨碍新tiguan是一款成功的车型，一出来就打败所有同级对手，直接剑指x3 q5 glc
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买大众就是爱国啊
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说jeep好的就是车主，说不好的就不是，这什么逻辑。我记得有个熊图案的哥们说了他的大切经历，回帖里又是要问手电筒又是要发合同，非说人家不是车主。最后人家发了合同，还是不信。
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无所谓了，我又没说全都不是，还是那句话，每个车都多少会有问题，没有哪个牌子的车主从没遇过问题，只要真正开过出来说下也没什么，给后面人经验，但那些贴里有几个真开过？有的连车都没有。觉得不至于这么一黑到底，至少我没开过的车不会妄加评论
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嗯。开了几年Tiguan ，彻底下了决心再也不买大众的车了，用户体验不好。
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黑的漂亮 。大众却实不要脸。新tiguan应该剑指GLS才对。
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有专门黑大众， Jeep的， 也有跪舔新款CX9的， 萝卜青菜各有所爱, 自己喜欢就好， 愿赌服输， 有啥可吵吵的
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是不是错觉，打肿在澳洲（悉尼）卖的不是很好吧，路上看到的很没有更贵的BBA多......不知它的牛气从何而来
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