吉普和suzuki垫底，不知道suzuki怎么会很低。
我个人用了马自达车五年，后面两年dealer service确实态度好了很多，当时service的人说现在马自达盯得紧。
个人感觉比后来我的车的服务好多了，bmw家那个conditional service相当折腾。
以往帖子里有很多网友不信这个，其实信不信都是自由，但更权威的数字似乎也没有了。
As a general rule, people are having a better time with car dealers than just a few years ago, but some brands’ franchise partners are still lagging behind the performance of industry leaders Mazda and Hyundai.
That’s a summary of the findings from market research firm J.D. Power, which this week published results from its latest annual customer survey. Overall satisfaction has climbed 48 points on a 1000-point scale since 2013, the firm says.
More specifically, of the 13 brands ranked in the mass market segment it was Mazda that again scored highest, with a total of 835 (ranked highest five times in eight years), followed by Hyundai with a score of 831 and Kia with 829.
The 2017 Australia Customer Service Index (Mass Market) Study is based on responses from 4646 owners who purchased their new vehicle between August 2012 and September 2017, and “took their vehicle for service to an authorised dealership service centre between August 2016 and September 2017”.
http://www.caradvice.com.au/6055 ... and-jeep-at-bottom/
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这种数据其实没鸟用，没有绝对的差也没有绝对的好，关键还是在于自己接触的那家的员工质量。
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估计马自达现代卖得好，售后服务口碑好也有一臂之力
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厂家对dealer施加压力是绝对有效的
比方说厂家一旦收到对dealer的投诉将无条件先对dealer进行处罚，dealer就会对员工进行施压
其实都是管理问题，靠员工个人修养提高整体服务质量是不可能实现的
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土澳是马自达的大本营 肯定重视的不得了
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马自达不错
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Mazda在澳洲的成功是有原因的， 车型， 外观， 实用性， 售后， 包括官网做的都比其他日系品牌好
其实个人觉得ABB的官网做的是最烂的
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马自达赞一个
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查不到配件价格， 还有导航太多步骤
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马自达和斯巴鲁的都不错，反正比FORD HOLDEN强太多太多了
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街上越来越多马猪达，和数马路。
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